COVID UPDATE
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Covid 19 Update

MASKS & MANDATORY VISIT REQUIREMENTS

At Your Soul Wellness, we adhere to all state government guidelines regarding COVID safety procedures and protocols.

This is in the interest of both our customers’ and team members’ safety, which remains our priority.

Clients must wear a mask to their appointment where required by local Government regulations (some medical exemptions may apply).

Clients that do not comply with the mandatory safety requirements may be refused entry or be asked to reschedule. 

The following are mandatory requirements for your visit:

  • Providing accurate and up to-date-contact details for your client file
  • QR code check in
  • Wear a mask where required by law, medical exemptions may apply
  • Have your temperature taken
  • Attending your appointment alone to allow for safe social distancing in clinic
  • Rescheduling your appointment and staying home if you are showing any symptoms or signs of illness

At Your Soul Wellness we remain committed to supporting all our clients and team members throughout this ever-changing time. We will continue to communicate with you during this period and provide updates via our website.

 

You will continue to see us maintain the same safe environment and also meet new health and hygiene standards by:

  • Temperature checks for both clinic staff and clients
  • Wearing face masks 
  • Cleaning all surfaces and equipment with medical-grade disinfectant between every client
  • Providing hand sanitiser to clients in waiting rooms
  • Sterilising all rooms and floors daily
  • Safe distancing of 1.5 metres in all waiting areas
  • Following a strict hand washing protocol using anti-bacterial liquid before, during and after every treatment
  • Following strict sterilisation protocols on all of our equipment, including high pressure heat, no touch techniques and complete item separation
  • 1:1 client and technician in treatment room
  • Wearing new gloves for the duration of every treatment and changing regularly
  • Maintaining clinic capacity ratios

For more information please visit the New South Wales Covid-19 website.

Thank you for your cooperation and understanding and please stay safe during this time.

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